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Terms and conditions

1. GENERAL CONDITIONS
Access and use of this site and of the available products and services depend on the following terms, conditions and communications. We have the right to suspend the access or the use of this website by the user when:
(a) we consider that a violation of these terms of use occurred,
(b) we deem it necessary for site and datas security. Using our services, you accept all terms, which may be updated by us time to time.
We invite you to check this page regularly to review any changes in terms and conditions.
If you continue to access and / or use this Website being informed of such changes, your acceptance of them will be considered implicit.

2. INTELLECTUAL PROPERTY, SOFTWARE AND CONTENTS
The contents of www.bagnoletto.it, such as images, pictures, dialogues, musics, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on www.bagnoletto.it, including, web pages, graphics, colors, diagrams, tools, characters and design of the website, diagrams, layouts, methods, processes, functions and software that are part of www.bagnoletto.it, are protected by copyright and any other intellectual property right.
It is forbidden to reproduce, in whole or in part, in any form, the contents of www.bagnoletto.it, without the express written consent of Bagnoletto team. The only thing we authorize about www.bagnletto.it is to visit the website and its contents.
We authorize to carry out all other temporary acts of reproduction, that do not lead to any economic impact, and all other navigation operations on the website that are performed only for a legitimate use of www.bagnoletto.it and its contents.
We do not authorize to perform any reproduction, on any media, in whole or in part of www.bagnoletto.it and its contents. Any act of reproduction must be, step by step, authorized by Bagnoletto team or, if necessary, by the authors of contents contained in the website. Any reproduction operations must be carried out only for legitimate purposes and in compliance with the copyright and the intellectual property rights of the owner and the authors of the individual works contained in the website. The authors of works published on www.bagnoletto.it have, at any time, the right to claim the authorship of their works and to oppose any deformation, mutilation or modification including any damage caused to works, that is prejudicial to their honor and reputation.
You undertake to respect the copyright of the artists who have chosen to publish their works on www.bagnoletto.it and who have collaborated with www.bagnoletto.it to create new forms of expression and art intended to be published, even not exclusively on the website. Moreover, it is not, under any circumstances, authorized to use, in any way and form, the contents of the website or single work, protected by copyright and any other intellectual property right.
For example, it is not possible to alter or modify the contents and protected works without the consent of Bagnoletto and, if necessary, of the individual authors of the works published on www.bagnoletto.it.

3. TRADEMARKS AND DOMAINS
All distinctive signs of our products sold on www.bagnoletto.it and mentioned on the website are registered trademarks of their respective owners and are used within www.bagnoletto.it, in the purpose of distinguish, describe and advertise the products saled on www.bagnoletto.it.
Any use of those trademarks, not in compliance with the law or unauthorized, is forbidden and punishable by civil and penal law.
It is not allowed, in any way,the use of trademarks and of any other distinctive sign present on www.bagnoletto.it to get unfair .

4. PRIVACY POLICY
Personal information provided by the user to Bagnoletto, will be subject to our Privacy Policy. Our current privacy policy can be consulted here.

5. PERSONAL ACCOUNT
Users can choose to create an account (“Account”) on our Website.
Without an account, You may not be able to access or use certain features or services offered by the website. If You wish to create an account, You must enter an e-mail address and a password and Your first and last name to access Your personal account.
Other optional spontaneously released datas, if expressivly authorized, will be processed according to the privacy policy above.
You are responsible for the protection and the confidentiality of Your login information and access to Your Account. Each user is responsible for all activities that occur within his/her account (including any purchase of products), except in case in which You inform us that Your account has been used by third parts, without Your consent.
An user’s account may be closed at any time and without notice if:
(a) we reasonably believe that You are using Your account violating our terms of use,
(b) we reasonably believe that a third part is using Your account without the user’s owner consent,
(c) we must cancel or suspend Your account for reasons of safety or in case of maintenance.

6. SAFE PURCHASES
Each purchase on our site is processed safely thanks to the most advanced technological systems and SSL coding. It can also count on VeriSign certificates.
In order to protect Your purchases with credit card, You will always be asked to enter the CVV code. If You have already saved a credit card details, You will not being asked for the CVV code during the purchase step. Registration of credit cards and payments are managed by Stripe. Bagnoletto uses only safe connections, as shown by the lock symbol that appears in the browser and by the prefix “https” in the address bar. Furthermore, all orders placed with a credit or debit card must be approved by www.bagnoletto.it. Our payments department may contact You for further details about Your payment, before the order is confirmed.

7. RIGHT OF RETURN
The return policy of www.bagnoletto.it allows you to send back the items, up to the end of 30 calendar days from the date of delivery. All products must be returned intact: if they show damages or signs of wear, coming from improper handling, that altered features and functionality of them, we reserve the right to withhold an amount corresponding to the reduction of their value. If, on the contrary, goods are rendered intact, You will have the right to obtain the price paid for the purchase of the product, all back. (excluding postage costs of return). To make the return in accordance with our policies, please inform us within the terms set out above, with an email to hyonsisrl@gmail.com. If you need assistance, You can contact us through our customer care service.

8. RETURN FOR PRODUCT DAMAGED BY COURIER
At the time of delivery, the courier will ask you to sign a document stating the delivery of the product to the indicated address or to the person appointed to receive it. If you think the package is damaged, choose the option “acceptance with reserve” or “parcel integrity reserve”: it is a formula that indicates that you have received the package, but that something may not be in compliance with the order performed. If the package seems intact, but it seems to You that the contents could be damaged, we suggest You to choose the formula with reserve, anyway. The reserve also allows You to check the content at a later time, considering that the courier, by law, does not allow You to open the package until You have signed the delivery document. If You believe that the damage is due to the transport of the courier, we kindly request You to send us the report to hyonsisrl@gmail.com, complete with photos attachments in order to demonstrate the responsibility of the courier and to make us proceeding with the replacement of the goods.

9. DISPUTES
We have developed a complain procedure to solve disputes as soon as possible, and please let us know if You have any complain or comments by contacting Bagnoletto Customer Service in the specific section.
Conditions of sale are regulated by the Italian law and in particular by the 6 September 2005 law n. 206, on the consumer safeguard code, and by 9 April 2003 law n. 70 concerning e-commerce.

10. PROHIBITIONS
The improper use of this website is prohibited.
It is forbidden to commit or favor a crime; transmit or spread viruses, trojans, worm, logic bomb, or publish any other material that is harmful and dangerous, that violates confidentiality or that is, in some way, offensive or obscene; that violates any aspect of our services; alters datas; disturbs other users; violates the rights proporty of any subject; sends advertising or unsolicited material, commonly called “spam”; attempst to influence the performance or functionality of computer facilities on this website or accessed through this website.
The violation of this provisions can constitute a crime under the Italian penal code.
Bagnoletto will report these violations to the competent authorities and discloses their identity where required according to datas in its possession.

11. EXCLUSION OF LIABILITY
Bagnoletto takes all necessary measures to ensure this website and its contents that are free from viruses and defects, but cannot guarantee those of user’s computer, hardware and software components or any datas stored or created by his/her computer, hardware components or software, hopefully not beimg damaged, corrupted, lost or otherwise affected by access to or use of this website and any content.
Bagnoletto recommends the user to take all necessary precautions to protect their equipment while using the website, for example by installing reliable antivirus software.

12. OUR LIABILITY
We are not responsible to the user for:
(a) loss or corruption of datas,
(b) loss or damage of computer equipment,
(c) loss or damage that cannot be foreseen by either party, either by You or by us, or the possibility of non-disclosure in the event of a break by us of these Terms of Use or our legal duty to provide assistance in his comparisons, or
(d)loss or damage suffered by You as a result of Your failure to take reasonable precautions against such loss or damage, such as the installation of reliable antivirus software.
Nothing in these Terms of Use excludes or limits our liability to You in the event of fraud, death or personal injury caused by our negligence or for any other liability that can not be excluded or limited under applicable law.

13. INVALIDITY
If any part of the Terms and Conditions is invalid (including any measure in which we exclude our liability to you) the effectiveness of any other part of the terms and conditions will not be affected and all other terms will remain in effect at all effects.
As far as possible, in case in which any clause or part should be eliminated to make the remaining part valid, the clause must be interpreted accordingly.
Alternatively, You accept that the clause is rectified and interpreted in that way to reproduce its original meaning as far as possible, to the extent permitted by law.

14. WAIVER
In case of violation of these terms and conditions, if we do not take any action, we will still have the right to use our rights and remedies in any other case of violation of these terms and conditions.

15. APPLICABLE LAW AND JURISDICTION
These terms of service must be interpreted in accordance to the Italian laws and in case of any dispute or complain, this will be subject to the exclusive jurisdiction of the Court of Udine, except as provided by the Consumer Code (Legislative Decree No. 206/2005) if applicable.
General conditions of sale are governed by Italian law and in particular by the legislative decree 6 September 2005 n. 206, on the Consumer Code, with specific reference to the legislation on distance contracts and by the legislative decree 9 April 2003 n. 70 on certain aspects concerning e- commerce.

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